Shopify Fit Quiz Dashboard: how to use it as a Pro

Gulnaz K
4 Jan, 2024

Just launched Fit Quiz on your Shopify store? You're probably curious about how Fit Quiz is performing, understand the metrics, and troubleshoot if something's not quite right. This guide will help you navigate the dashboard like a seasoned pro.

Once you're logged into your Shopify admin, you'll find the “Fit Quiz” in the “Apps” section, leading you to the Performance dashboard. The dashboard is divided into two sections: the “Summary” block (highlighted in black) and the “Detailed view” with all the key performance metrics. The “Detailed view” enables you to select a specific date range for the metrics, which are updated every 48 hours.

Overview of the "Summary" Block

This month summary

The "Summary" block provides a snapshot of the key metrics for the current month:

  • Fit Quiz: MAU – The total number of shoppers that engaged with Fit Quiz
  • Fit Quiz users: sales conversion – The conversion rate for shoppers who used Fit Quiz and made a purchase (without changing the recommended size)
  • Non Fit Quiz users: sales conversion – The conversion rate for shoppers who didn't use Fit Quiz

Understanding “Add-to-Cart” Metrics

Add-to-cart metrics

Here you'll find three crucial metrics analyzing “add-to-cart” behavior with and without Fit Quiz.

  • Total Add-to-Carts with Fit Quiz – The total number of items added to cart after using Fit Quiz
  • Add-to-Cart conversion: with Fit Quiz – Shows the conversion for products where Fit Quiz was used
  • Add-to-Cart conversion: without Fit Quiz – Shows the conversion for products where Fit Quiz wasn't used

Evaluating User Funnels

New User funnel

“New Users” and “Regular Users” have distinct funnels that monitor their interaction with Fit Quiz.

  • “New users” are users engaging with Fit Quiz for the first time.
  • “Regular users” are users who have used Fit Quiz before and are now automatically receiving size recommendations for products.

For the “Funnel” chart, we track and visualize each step of shoppers' journey, from the pageview and clicking the Fit Quiz call-to-action button to receiving the size recommendation and adding it to cart.

You can also see "Predicted sizes" (total count of size recommendations) and "Add-to-carts" (total count of sizes added to cart).

Keeping Track of Out of Stock

Detailed Out of Stock report

This is a highly requested metric on the dashboard, showing how often recommended sizes are out of stock. We not only provide overall numbers but also show how often a recommended size was out of stock for a specific product.

This additional detailed report can be accessed via the “View report” link.

Identifying Unsupported Products

This chart displays the total number of products that are missing a Fit Quiz category, a size model, or both. We calculate this number based on pageviews – meaning that if a product hasn't been viewed during a selected date range, it won't be counted here.

You can view all products missing Fit Quiz configuration on the “Mapping tab”. Click “Missing Fit Quiz category” and “Missing Fit Quiz model” to see the exact products.

Need help with the “Mapping” tab and configuring Fit Quiz? This article has more details.

Extra Features for Pro and Premium Users

If you're on the Pro or Premium plan, you can view additional metrics like Purchases, Sales conversion, and Returns with and without Fit Quiz. This article has more details.

Want to dive deeper into your shoppers’ size and fit preferences? We can create custom reports based on your specific needs – such as by product or SKU, detailed returns analytics, analysis of customer inputs in Fit Quiz, and so on. Just reach out and we'll help you get started.

💡FAQ

Why am I seeing zeros on my dashboard?

No worries! It just means no data has been collected yet. You'll start seeing numbers as soon as there's data – our metrics are updated every 48 hours.

How can I boost my conversion rates with Fit Quiz?

Ensure you're prompting your customers to use Fit Quiz, and monitor those metrics to identify what's effective and what's not.

What if many recommended sizes are out of stock?

Use the out-of-stock reports to adjust your inventory. Keeping popular sizes in stock equals more satisfied customers and increased sales.