Last updated: 25 September, 2026.
These Terms of Service ("Terms") govern your access to and use of the services provided by Easysize ApS ("Easysize", "we", "us"), including the Fit Quiz application on Shopify, integrations on custom platforms, and any other related services described below.
1.1. These Terms apply to any current or former customer, user, or trial user of Easysize ApS services, including without limitation:
1.2. These Terms remain binding on former customers with respect to their use of the Services during their subscription term and with respect to any obligations that survive termination, including Sections 4 (Intellectual Property Rights), 9 (Limitation of Liability), 12 (Governing Law), and 13 (Survival).
1.3. Acceptance of Terms. By activating a subscription to, installing, or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. Where the installation or onboarding process presents these Terms for acceptance, activation of the subscription constitutes an affirmative acceptance, and Easysize may retain a record of such acceptance, including its date and time, as evidence of agreement.
2.1. Easysize provides AI-powered sizing and fit recommendation technology that online stores integrate into their storefronts to help shoppers find the correct size.
2.2. Subscriptions are offered on the terms presented at signup (e.g., monthly, annual, or Shopify app billing cycles). The features, pricing, and billing cycle applicable to your subscription are those stated on the applicable order, plan page, or app listing at the time of signup.
For customers utilizing Shopify Billing, all subscription fees, invoicing, and payment processing are handled directly through Shopify’s Billing API. You may manage your billing settings, upgrade your tier, or terminate your subscription directly within your Shopify Admin or the Fit Quiz Admin panel. All such actions, including cancellations, refunds, and adjustments, are governed by and processed in accordance with Shopify's Billing API rules and regulations.
For customers on a Legacy Monthly Plan, subscriptions automatically renew on a monthly basis unless formally terminated.
For customers on an Annual Plan, the subscription automatically renews for successive twelve (12) month periods unless formally terminated in accordance with these terms.
3.1. Fees are invoiced according to your subscription plan. Unless otherwise agreed in writing, invoices are payable within 14 days of receipt.
3.2. Non-payment may result in suspension or termination of the Services after reasonable notice. Overdue amounts may accrue interest at the rate permitted by applicable law.
3.3. Fees are stated excluding VAT and applicable taxes.
4.1. All right, title, and interest in and to the Services, including without limitation: the Easysize and Fit Quiz names, logos, trademarks, and trade dress; the software, algorithms, machine-learning models, datasets, and APIs; and the user interface, layout, structure, sequence and flow of questions, wording of questions and answer options, visual design, styling, graphics, illustrations, animations, and all other look-and-feel elements of the shopper-facing Fit Quiz widget or any other Easysize interface, whether rendered on Shopify, a custom platform, or elsewhere, are and remain the exclusive property of Easysize ApS and are protected by copyright, trademark, and other applicable laws.
4.2. No license, assignment, or ownership of any intellectual property is granted to you under these Terms except the limited, non-exclusive, non-transferable, revocable right to access and use the Services as offered during an active subscription, solely for your own online store(s).
4.3. You may not, and may not assist any third party to: (a) copy, imitate, replicate, or create derivative works based on the Services or any element of their design, including any quiz, widget, or interface that is identical or substantially similar in appearance, layout, structure, question flow, or visual presentation to the Fit Quiz; (b) reverse engineer, decompile, or attempt to extract the source code, algorithms, or logic of the Services; (c) use the Services to build a competing product; or (d) remove, obscure, or alter any Easysize branding, attribution, or notice displayed within the Services or their interface.
4.4. Prohibition on Imitation of the Services. Easysize's sizing recommendations are generated exclusively by Easysize's proprietary algorithms. Presenting any third-party quiz, widget, or sizing tool that imitates the appearance, layout, structure, or design of the Fit Quiz — in particular one that reproduces the Fit Quiz's look and feel without using Easysize's underlying technology — whether on the merchant's own storefront, a third-party platform, or elsewhere, is strictly prohibited. Such imitation is likely to cause confusion among shoppers and the market as to the source and quality of the technology, may falsely attribute inaccurate sizing results to Easysize, and constitutes both a material breach of these Terms (where the actor is a customer or former customer) and an actionable infringement and/or act of unfair competition under applicable law. Easysize reserves the right to pursue all available remedies, including termination of service, injunctive relief, and damages.
4.5. Any copying, imitation, or substantial similarity of the elements described in Section 4.1 — whether by a current or former customer or by a third party — constitutes a material breach of these Terms and/or infringement of Easysize's intellectual property rights.
4.6. Remedies and Enforcement Costs. In addition to termination of service, injunctive relief, and damages, Easysize shall be entitled to recover from the customer its reasonable costs of enforcement, including attorneys' fees, arising from any breach of Section 4 (Intellectual Property Rights). Easysize may also report any violation of these Terms to platforms, marketplaces, application stores, registrars, hosting providers, and search engines, including by filing takedown or de-indexing notices, without liability to the customer for doing so.
5.1. You are responsible for the accuracy of the product data (e.g., size models, product details, orders/returns/cart tracking) you provide or configure for use with the Services, and for the configuration of the Services in your store.
5.2. You must use the Services in compliance with applicable law and these Terms, and must not misuse, interfere with, or overload the Services.
6.1. Data collected through the Services is processed as described in the Easysize Privacy Policy and, where GDPR applies, under a Data Processing Agreement (DPA) available on request.
6.2. Anonymized and aggregated data derived from use of the Services ("Aggregated Data") may be used by Easysize to improve and develop its algorithms and Services. Aggregated Data that cannot identify any individual shopper is and remains the property of Easysize.
7.1. Each party will keep confidential all non-public information received from the other party in connection with the Services and use it only for purposes of performing under these Terms. This obligation survives termination.
8.1. The Services are provided "as is" and "as available." Easysize does not warrant that the Services will be uninterrupted or error-free, or that every sizing recommendation will be correct. Sizing recommendations are statistically based estimates and do not constitute a guarantee of fit.
8.2. Easysize does not warrant that the Services will meet your requirements or that operation will be uninterrupted or error-free.
9.1. To the maximum extent permitted by law, each party's total aggregate liability arising out of or relating to the Services or these Terms is limited to the total fees paid by the customer to Easysize in the 12 months preceding the event giving rise to the claim. This limitation shall not apply to the customer's breaches of Section 4 (Intellectual Property Rights), including amounts payable under Section 4.4 and the customer's liability for enforcement costs under Section 4.6.
9.2. Neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, goodwill, or data; provided that this exclusion shall not apply to the customer's breaches of Section 4 (Intellectual Property Rights), including claims arising under Section 4.4.
9.3. Nothing in these Terms excludes liability that cannot be excluded by law.
10.1. Either party may terminate for material breach not cured within 30 days of written notice; Section 2.3 (Legacy Monthly Plans) sets out separate notice requirements for legacy monthly subscriptions. Notwithstanding the foregoing, no notice or cure period shall be required, and Easysize may terminate immediately and without notice, where the material breach consists of a breach of Section 4 (Intellectual Property Rights), including any copying, imitation, or reproduction prohibited thereunder.
10.2. Upon termination: (a) fees accrued prior to termination remain payable; (b) your right to use the Services ceases; (c) each party will return or delete the other's confidential information as required by law. Section 1.2 governs obligations of former customers.
11.1. Easysize may modify these Terms from time to time. Material changes will be notified to current customers by email or in-app notice at least 14 days before taking effect. Continued use of the Services after the effective date constitutes acceptance of the updated Terms.
12.1. These Terms are governed by the laws of Denmark, without regard to conflict-of-law rules. Any dispute arising out of or relating to these Terms or the Services shall be brought before the courts of Copenhagen, Denmark, unless otherwise required by mandatory consumer-protection law. Nothing in this clause prevents Easysize from seeking interim, injunctive, or conservatory relief in any jurisdiction where infringing material is located, or from reporting violations of these Terms to third-party platforms and service providers, including pursuant to Section 4.6.
13.1. Sections 1.2, 4, 6.2, 7, 9, 12, and 13 survive termination of these Terms.
Easysize ApS, Vesterbrogade 26, 1620 Copenhagen, Denmark. Company number: DK-36071265.
General and support: support@easysize.me | Billing: finance@easysize.me | Legal: legal@easysize.me.
