Wondery is dedicated to liberating women in the outdoors through awareness, resources, and the creation of a women’s outdoor community. It harmonizes fashion with utility to create practical apparel for women. Every purchase supports their mission to empower women in the outdoors.
Returns are a major issue in the online fashion industry, with an estimated 40% of online purchases being returned. In order to reduce returns while keeping the overall shopping experience smooth and engaging, Wondery sought out a solution.
Fit Quiz is seamlessly integrated into webshops as a Shopify app. The integration is easy-to-follow and took less than a day for Wondery team to complete.
When using Fit Quiz, customers are guided through a short series of questions about their size and fit preferences. From there, Fit Quiz provides a personalized size recommendation. Fit Quiz doesn't ask any sensitive questions, like body measurements or weight, to keep the user engagement hassle-free. After using Fit Quiz once, shoppers are automatically recommended the correct size for other items. This helps customers make an informed decision about their purchase and increases customer satisfaction with their order.
- More than 22% of all orders are made with the recommended size
- Wondery earns $37 on each $1 spent on Fit Quiz
Easysize has helped us drastically reduce customer returns and exchanges, providing our fulfillment team more time to take care of other important tasks, and also giving the customer a much better experience
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